ABQ RIDE Ambassador

Our Department  - City of Albuquerque - Transit - ABQRIDE

Our Mission:

To provide the community with safe, clean, and reliable transportation.

The ABQ RIDE Ambassador Program is designed to engage and enhance our public transit experience by providing friendly, knowledgeable volunteers who will promote the mission and activities of ABQ RIDE through friendly, personal interactions while delivering excellent customer service.

ABQ RIDE Ambassadors serve as representatives who facilitate a more inclusive and stronger community while promoting positive and respectful relationships between the City of Albuquerque, Transit Department - ABQ RIDE, and the public.

Ambassadors help riders feel confident navigating ABQ RIDE's transit system with schedule, timing and directional information while promoting safety, and good customer service. They will also educate and demonstrate for passengers how to download and work with apps like SEE SAY, Connect, and the Transit App. Ambassadors serve as a welcoming presence on buses and at transit centers. Their support will improve efficiency, reduce confusion, and foster a sense of community among passengers, while also providing another pair of eyes on current conditions within ABQRIDE's service. Whether helping with route information, directional assistance, or offering a friendly smile, ABQ RIDE Ambassadors make public transit more equitable, accessible, enjoyable, and stress-free for everyone.