Opportunities From: One Albuquerque Volunteers

Purpose: Docents create an engaging atmosphere for Museum visitors, answer visitor questions and provide information related to current exhibits, lead tours of the exhibit galleries, promote events and Museum Membership, and provide customer service at all levels of the visitor experience.

Responsibilities:
• Welcomes visitors to the Museum and assist visitors in understanding the layout of the Museum
• Monitors the exhibit floor area
• Be knowledgeable about the Museum’s exhibits and able to express key points to visitors
• Answers customer questions to the best of her/his ability
• Leads Guided Tours of the Museum and offers supplemental narratives to enhance Museum exhibits
• Promotes Museum Membership, events, Science is Everywhere Camps, and the Museum Store
• Thanks visitors for coming to the Museum and encourages customer feedback
• Be knowledgeable about Museum’s Collection & Donation policies
• May assist with educational programming and special projects as assigned

Qualifications:
• Enjoyment of lifelong learning, and a desire to teach others
• Interest in serving the general public
• Ability to be courteous, respectful, and patient with visitors
• Ability to communicate effectively with people of all backgrounds and ages
• Cooperative nature - the ability to work as part of a team and to accept instruction
• Sincere interest and/or a background in science
• Dependable and punctual
• Ability to monitor the exhibit floor, galleries, and Heritage Park

Training Provided:
• Volunteer orientation and training sessions
• Self-study materials
• One on one volunteer service reflection meeting with volunteer coordinator per year, held in January

Time Commitment:
• One 4-hour shift weekly for one year, plus opportunities to assist with special programming or projects.
• Four to Five 90-minute sessions of Docent Training per year
• Four Volunteer Meetings per year (90-minutes per session)
• Opportunities to attend supplemental content briefings (typically one session per month)
• Opportunities to attend Volunteer Round Table discussion sessions (one session every 3- 4 months)

Benefits:
In addition to the numerous intangible benefits of volunteering at the Museum, you receive:
• Free Admission for the volunteer + 2 guest passes per volunteer per year.
• Invitations to the Museum’s Special Events.
• An invitation for the volunteer and a guest to the Volunteer Appreciation Picnic, usually held in June.
• For those volunteers who complete 100 or more hours of volunteer service annually, an invitation for the volunteer and a guest to the Annual Holiday Volunteer Party, usually held in early December.

Objective: Greeters create an engaging atmosphere for Museum visitors by welcoming them to the Museum. Greeters also promote events and Museum Membership, and provide customer service at all levels of the visitor experience.

Responsibilities:
• Welcomes visitors to the Museum and assist visitors in understanding the layout of the Museum
• Informs guests of the Museum’s movie schedule
• Monitors the exhibit floor area
• Is knowledgeable about the overall themes presented in the Museum’s exhibits
• Promotes Museum Membership, events, Science is Everywhere Camps, and the Museum Store
• Thanks visitors for coming to the Museum and encourages customer feedback
• Is knowledgeable about Museum’s Collection & Donation policies
• May assist with educational programming and special projects as assigned

Qualifications:
• Enjoyment of lifelong learning, and a desire to teach others
• Interest in serving the general public
• Ability to be courteous, respectful, and patient with visitors
• Ability to communicate effectively with people of all backgrounds and ages
• Cooperative nature - the ability to work as part of a team and to accept instruction
• Sincere interest and/or a background in science
• Dependable and punctual
• Ability to monitor the exhibit floor, galleries, and Heritage Park

Training Provided:
• Volunteer orientation and training sessions
• Peer to peer mentoring
• Optional self-study materials
• One on one volunteer service reflection meeting with volunteer coordinator per year, held in January

Time Commitment:
• One 90-minute session for Volunteer Orientation
• One 4-hour shift weekly for one year, plus opportunities to assist with special programming or projects.
• Four Volunteer Meetings per year (60-minutes per session)
• Opportunities to attend supplemental content briefings (typically one session per month)
• Opportunities to attend Volunteer Round Table discussion sessions (one session every three months)

Benefits:
In addition to the numerous intangible benefits of volunteering at the Museum, you receive:
• Free Admission for the volunteer + 2 guest passes per volunteer per year.
• Invitations to the Museum’s Special Events.
• An invitation for the volunteer and a guest to the Volunteer Appreciation Picnic, usually held in June.
• For those volunteers who complete 100 or more hours of volunteer service annually, an invitation for the volunteer and a guest to the Annual Holiday Volunteer Party, usually held in early December.

Purpose: To assist the Museum staff in maintaining and restoring exhibits in Heritage Park, the Museum’s outdoor exhibit area. In particular, volunteers will assist in the restoration of multiple aircraft and missiles.

Job Summary: Under the direction of the Heritage Park Restoration Coordinator, volunteers will perform general maintenance activities related to the Museum’s exhibits. Volunteers will also complete a series of steps to restore aircraft, missiles, and rockets on exhibit. Tasks may include, but are not limited to washing exhibits, sanding, metalwork, riveting, painting, and stenciling. All volunteers will be required to complete safety and task training.

Responsibilities:
• Follow all safety, health, and environment rules
• Work as a team to restore and maintain aircraft, missiles, rockets, and Heritage Park tasks as assigned
• Perform tasks as outlined in the project plan
• Follow project priority as set by museum staff
• Be courteous and respectful to all Museum visitors, volunteers, and staff members

Qualifications (characteristics, experience, skills):
• Specialized skills in one or more of the following areas:
o Machinist, Auto body repair and paint, Electrician, Production work, Auto/Truck, Construction
work, and Plumber
• Ability to work as part of a team and accept instruction
• Flexible in accepting work assignments and have the ability to adapt quickly with an evolving project
• Good oral communication skills within a team setting
• Committed to recurring volunteer work; dependable and punctual
• Ability to meet the physical demands related to the nature of the work, as outlined below

Physical Demands:
• Desire and ability to work in an outdoor environment
• Ability to stand and bend
• Must be able to lift up to 50 pounds
• Ability to climb a ladder and/or scaffolding
• Recognize your own personal limitations and communicate them to your team members

Training Provided:
• Volunteer orientation and project orientation sessions
• Safety training
• Regular Task or skill-based training sessions, varied topics
• Daily project & safety review

Time Commitment:
• Bi-annual safety training sessions (2 to 4 hours each)
• Recurring task training session (1 hour each)
• Weekday Work Teams: One or two 4-hour shifts per week, recurring weekly
• Weekend Work Teams: One 4-hour shift on Saturdays recurring one to four times per month

Volunteer Benefits:
In addition to the numerous intangible benefits of volunteering at the Museum, you receive:
• Free Admission for the volunteer + 2 guest passes per volunteer per year.
• Invitations to the Museum’s Special Events.
• An invitation for the volunteer and a guest to the Volunteer Appreciation Picnic, usually held in June.
• For those volunteers who complete 100 or more hours of volunteer service annually, an invitation for the volunteer and a guest to the Annual Holiday Volunteer Party, usually held in early December.